Terra Nigra Co. Subscription Policy

Effective Date: February 18, 2026

At Terra Nigra Co., we believe coffee and tea should arrive with ease — no interruptions to your ritual. Our subscription program is designed to provide convenience, flexibility, and exclusive benefits while giving you full control.

By enrolling in a subscription, you agree to the terms outlined below.

1. Subscription Overview

When you purchase a subscription product, you authorize Terra Nigra Co. to charge your selected payment method at the recurring frequency you choose (e.g., every 1, 2, or 3 months (frequency options are subject to change)).

Your subscription will automatically renew unless canceled or modified prior to your next billing date.

2. Billing & Payments

• Subscriptions are billed automatically according to your selected delivery frequency.

• Your payment method will be charged on the same calendar day of each billing cycle.

• If a payment fails, we may attempt to process it again.

• If payment continues to fail, your subscription may be paused or canceled.

All prices are listed in USD and are subject to change. If subscription pricing changes, you will be notified in advance before the next billing cycle.

3. Modifications

You may update or modify your subscription at any time through your account portal, including:

• Changing delivery frequency

• Updating shipping address

• Swapping coffee or tea selections

• Updating payment method

Changes must be made at least 48 hours before your next scheduled billing date to apply to the upcoming shipment.

4. Skipping Deliveries

Need a break? You may skip a shipment at any time via your account dashboard.

Requests to skip must be submitted at least 48 hours before your billing date.

5. Cancellations

You may cancel your subscription at any time.

To avoid being charged for your next shipment, cancellations must be made at least 48 hours before your next billing date.

Once an order has been processed and shipped, it cannot be canceled.

6. Returns & Refunds (Subscription Orders)

Due to the perishable nature of coffee and tea, we do not accept returns on subscription shipments.

However, if your order arrives damaged or there is an issue with quality, please contact us within 7 days of delivery at and the following subject line “Damaged order: Order number[xxxx] “

[d.lynnjohnson@hotmail.com]

We will gladly review and resolve the issue.

7. Shipping

Shipping timelines vary based on your location and selected delivery frequency. All Domestic shipping is free to the customer but are based on U.S. Postal Services timelines

Once shipped, you will receive a tracking number via email. Terra Nigra Co. is not responsible for delays caused by carriers or incorrect shipping information entered at checkout.

8. Subscription Discounts & Promotions

Subscription discounts, if offered, apply only while the subscription remains active. If you cancel and later re-subscribe, promotional pricing may not apply.

9. Account Responsibility

You are responsible for maintaining accurate account information, including billing and shipping details.

Terra Nigra Co. is not liable for orders shipped to outdated addresses provided by the customer.

10. Right to Cancel by Terra Nigra Co.

We reserve the right to cancel subscriptions at our discretion for reasons including, but not limited to:

• Fraudulent activity

• Payment failure

• Abuse of subscription benefits

11. Contact Us

Questions about your subscription?

Website: https://terra-nigra-co.myshopify.com/

We’re here to ensure your ritual remains uninterrupted.